Maintaining a website is a daunting prospect. You’ve spent valuable, albeit necessary, time collaborating on the design and development of your WordPress website, only to be faced with its upkeep. Perhaps this was a prospect you were not familiar with – my process outlines this for my clients but some web designers don’t make it clear.
Regardless of whether you were expecting this or not the fact of the matter is, it is a long-term obligation that many website owners could do without. That’s why I offer WordPress Care Plans to all of my clients when they work with me on a new or updated website.
Save yourself time and money by hiring an expert who can take care of all your websites security, maintenance and support needs.
Achieve complete peace of mind in the knowledge that every part of your website will be cared for, on a daily basis.
Do what you do best and let me:
I have two fixed Care Plans on offer but can produce custom plans upon request.
Free premium plugins included in all care plans. Use them to achieve goals, solve problems and grow your business.
There a mixture of solution based premium plugins that provide functionality or benefits for your business. I’m always adding more to the “library”, so the value they bring increases over time!
These plugins and tools are included free of charge as part of your Care Plan service. They only go away if you cancel your subscription, which I doubt will be necessary for a number of reasons, including the value they bring.
What kind of benefits can I expect?…
Enjoy achieving your goals, solving problems and growing your business with ease.
Helpful answers to the common questions, for making an informed decision.
*What's considered a "small change"?
A small change is any design or technical task that you assign me with, that can be completed in full between 20 – 30 minutes.
Anything over that will require a separate quotation, using the VIP rate card I have for care plan clients. Please ask for more details.
No. Much like a mobile phone contract your allowances do not roll over. The same goes for your care plan.
Most requests can be accommodated as long as they fall within the “small change” category – as defined above.
Major changes are charged at a reduced VIP rate. Confirmation of costs will be confirmed prior to any work being completed.
Yes, simply email firstname.lastname@example.org and request to upgrade or downgrade. For example LITE users can upgrade to PRO, and vice versa.
Next month your package will be billed according to your new billable amount.
How do I request support?
There is a dedicated support ticketing system for care plan subscribers only. Simply email email@example.com and a ticket will be created. I will reply and work with you to resolve any issues or make changes.
Yes, you certainly can. This agreement does not bind you to a long-term commitment. I will secure, upkeep and support you for as long as you are a care plan customer.
To cancel simply email firstname.lastname@example.org and make it clear that you wish to cancel your agreement, and it wont renew next month. If you have prepaid for a year in advance then you will be given a part refund for the time left on your current billed period, minus any work completed and any admin costs.
I take every reasonable measure to protect you against cyber attacks, such as malware. The double firewall pro-actively monitors your website in real-time and 24/7/365.
If the worst should happen I can either remove the malicious element (i.e. malware / infected file) or restore the website back to a clean and healthy version.
Care plans offer either a discount on hosting/domain renewals (lite) or they are included for free (pro). Should you wish to cancel your care plan your hosting and domain name will no longer be part discounted or included for free, and will be invoiced at the usual monthly/annual rate.
The same goes for any of the freebies offered. These will no longer be available to you, and you will need to purchase your own licenses or copies of the software. It’s certainly cheaper to remain on my care plans.
Please ask for more details.
I’m truly blessed to have awesome clients who help me to improve, each and every day.